T-SET Quotation System Web Application

During my internship at T-SET (M) Sdn Bhd, I developed a system to streamline the quotation process. Previously, inquiries were handled via WhatsApp, with staff contacting customers for confirmation and site visits. The new system collects inquiries through a form, making it easier to manage and track the status of each quotation, ensuring that staff can quickly identify whether a quote has been provided or is still pending.
Category Internship Project
Published November 2023
Status Deployed (Private)

Project Goals

The goal of the project is to streamline and simplify the quotation process by implementing a system that efficiently collects and manages customer inquiries. This system aims to improve the accuracy and organization of quotations, enhance communication between staff and customers, and ensure that all inquiries are promptly addressed and tracked through their status, whether a quote has been provided or is still pending.


Challenges

One of the challenges I faced was identifying the specific parameters needed to be collected from users' inquiries, as different services required different information on the form. Additionally, developing the database was challenging because the varied data collected necessitated the use of bridged tables to effectively manage and relate the information. This complexity required careful planning and design to ensure the system could handle diverse inquiry data efficiently.


System Specification

Database

MySQL

Hosting

cPanel(Exabytes)

CSS Framework

Bootstrap 5

Programming Language

HTML, CSS, SQL, JS, PHP

Tools

T-SET.
Quotation.
Internship.
Admin.
SME.
Backend.